FAQ’S

Frequently Asked Questions About Our Training Courses


1Which first-aid course do I need to send my employees on to be compliant with health and safety law?
The PHECC First Aid Response (FAR) course is the only course recognised by the Health & Safety Authority for workplaces.
2Will I get a QQI/FETAC certificate after completing a FAR course?
No, A QQI/FETAC certificate is no longer required. You will receive one certificate jointly issued by the recognised training provider and PHECC.
3What happened to the Occupational First Aid (QQI Level 5) course?
Since 1st June 2018, the Health & Safety Authority no longer recognise the Occupational First Aid Course, deciding to recognise the PHECC First Aid Response course instead.
4Who is Responsible for the Change and Why?
The decision to make this change was taken by the Health and Safety Authority (HSA), which has overall responsibility for the enforcement of health & safety at work in Ireland and for the regulations that require employers to have a sufficient number of trained first aiders in the workplace. The reasons given by the HSA are: 1. They are no longer required to administer the approval of training providers and are not involved in the delivery of any other health and safety training e.g. Manual Handling 2. It makes sense to have just one statutory body involved in training delivery rather than three (i.e. QQI, HSA, PHECC) 3. PHECC is the statutory body for pre-hospital emergency care and expert in maintaining and updating standards
5What’s new and what isn’t?
• The full course still takes 3 days to complete though the days can be slightly shorter • The refresher course now takes 2 days to complete • The maximum grace period allowable is 30 days to recertify (previously 90 days) • A multiple choice question paper has replaced the short answer paper (60% Pass Mark) • A detachable wallet-sized certification card is included with the First Aid Response certificate • The instructor student ratio has decreased from 1:10 to 1:8 • Instructors must be holders of a valid First Aid Response Instructor certificate and registered with a PHECC Recognised Institution
6I hold an Occupational First Aid Certificate that has just reached its expiry date. What are my options?
Once your certificate has not expired by more than 30 days you can sit the PHECC First Aid Response Refresher course. Subject to validation.
7Are those who currently hold a certificate in Occupational First Aid still recognised since the changeover to First Aid Response?
The Health & Safety Authority will recognise Occupational First Aid Certificates up to their expiry date.
8How many qualified first-aiders do I need in my place of work?
Under the Safety, Health and Welfare at Work (General Application) Regulations 2007, there is a requirement on employers and the self-employed to provide first-aid equipment and, based on a risk assessment, to have a sufficient number of adequately trained first-aiders in the workplace. The specific requirements for first aid provision at work depends on several factors including: • the size of the workplace, • the numbers employed, • the hazards arising, • dispersal of employees (including remote working & isolated locations) • access to medical services Different work activities involve different hazards and, therefore, different first-aid equipment is necessary. Some places of work (e.g. offices, libraries) have relatively low hazards whereas others (e.g. factories, construction sites) often have a greater degree of hazard or specific hazards. The HSA does offer guidance on the indicative number of first aiders required for different types of workplaces and recommended contents of first aid boxes. Employers must ensure that there is an adequate number of trained occupational first aiders to cover the foreseeable absences or leave, if the need for an occupational first aider in the workplace has been identified.
9When do I need to refresh my First Aid Response certificate?
Every two years.
10Is there still a grace period to refresh my First Aid Response Certification?
Refresher training should be completed on/before the expiry date of your previous certificate. The maximum grace period allowable is 30 days.
11What is the minimum age to attend a training course with the Order of Malta?
16 years of age
12Do you provide first-aid training for schools?
Yes, we provide training for teachers and students. Contact us for more details.
13Can I attend one of your refresher courses if my previous training was with another provider?
Yes. The 2-Day Refresher course is open to anyone who currently holds a valid Occupational First Aid or First Aid Response Certificate which is due for renewal – even if the previous training was not provided by us. Please provide a copy of your certificate at time of booking for validation purposes.
14Where do your courses take place?
Nationwide. For courses in Dublin, call our sales team on (01) 6140035. For courses outside of Dublin, please contact your local Unit of the Order of Malta Ambulance Corps.
15What facilities do you provide at your Training Centre in Ballsbridge?
Our Training Centre in Ballsbridge offers modern training facilities in a central location with limited free parking spaces too.
16Do you run courses outside Dublin?
Yes. For courses outside of Dublin, please contact your local Unit of the Order of Malta Ambulance Corps.
17What is the requirement for pre-school service providers and staff?
The Department of Children & Youth Affairs and Tusla recommend that early years staff who are availing of first-aid training for the first time should undertake the PHECC First Aid Response (FAR) training course from a PHECC Recognised Institution. Order of Malta Ireland is one such institution. Also, as the owner or manager of a pre-school service is responsible for the welfare of their employees under Health & Safety Legislation they must have adequate training in place for accidents that may occur in the workplace – the First Aid Response standard is recognised by the Health & Safety Authority for such purposes.